Questions and answers

Questions and answers


How to buy insulation?

To buy top quality and environmentally sound heat-insulating material (flax and hemp), you can contact one of our company's managers. The experienced employee chooses for you the most optimal type and thickness of insulation, taking into account your needs and application of the material, will calculate the required quantity and arrange the delivery to the destination. You can also leave a request on the site using the feedback form.



Is shipping available only on the territory of Bulgaria or will you be able to deliver to Finland?

Our customers can take the materials directly from a warehouse in Sofia or order a delivery on the territory of Bulgaria or any  country of the European Union. Specify the exact delivery address and volume of the purchased material, our logistics team will calculate the cost of the service as soon as possible and organize the shipment. Our means of transport allow us to make the delivery quickly and cheaply, regardless the quantity of material purchased.



Is it possible to pay when we receive the goods or only by bank transfer?

Our customers can pay for materials and shipping in several ways:


  • bank transfer;
  •  cash at unloading (subject to prepayment for delivery).